Our Client Services department is like your personal shipping carrier representative at your fingertips. We work with thousands of shipping accounts per year to assist with shipping audit needs. Our experienced staff of former shipping carrier representatives are ready to assist with daily operations (disputes, intercepts, damages, and more). 

• 24.7 Chat Support Online Within Your Portal
• All Ticket Requests handled within 24 hours
• Monitor and Track Your Questions Within Our Support Center

Let our Operations Team assist you with daily, weekly or monthly reporting you need to have in order to operate your business.  Populate various time frames through our Basic Reporting Platform or request customized reports such as Cost Allocation, GL Coding, and Benchmark Study's.  Most customized reporting completed within 3-5 business days.

• Customized Reporting including Search, Sort and Export.
• 24.7 Support On Creating Reports Online and MySQL Access Help
• Integration Into Your Existing Operations If Needed

Due to our carrier relationships, getting started with Ship Watchers for our Small Parcel Auditing Solution takes less than 5 minutes. You can simply click the “Start Now” button below and follow the steps to provide us with your contact information, verify your carrier account(s), and accept our basic terms and conditions or feel free to contact us at any time. Our Carrier Link Verification system in place with UPS, FedEx, DHL, and USPS will authenticate your shipping accounts and directly link our Network to your carrier invoice data for processing. If you have an alternative carrier that you work with or a different method of receiving your carrier invoices please contact us by email, phone, or 24/7 Chat to setup. You will receive eAlerts confirming your account and further notifications from our Support Team and Account Management Staff regarding your account with us. Start today with our No Risk, No Contract, and No Upfront Fee solution.