Manage Exception Shipments Quick and Easy
What Are They?
Exception shipments are those that had an unforeseen event that may delay the delivery of your package. Exceptions can require additional information in order to be delivered. Examples include incorrect address, weather, damaged, missing, refused delivery, and no signature.
What We Do
We provide a multi-user, security level access to our Web Portal to view all exception shipments along with detailed reporting on status, results, and attention required items. Know about exception shipments and correct them where possible to avoid delays.
Exception shipments that require user attention such as with an incorrect address can be updated by clicking the tracking number and selecting the appropriate action item. Our Support Staff will work with the carrier(s) to insure the exception has been taken care of.
Preferred Client Services & Operations Team
Our Client Services department is like your personal shipping carrier representative at your fingertips. We work with thousands of shipping accounts per year to assist with shipping audit needs. Our experienced staff of former shipping carrier representatives are ready to assist with daily operations (tracers, disputes, intercepts, damages, and more).
Let our Operations Team assist you with daily, weekly or monthly reporting you need to have in order to operate your business. Populate various time frames through our Basic Reporting Platform or request customized reports such as Cost Allocation, GL Coding, and Benchmark Study's. Most customized reporting is completed within 3-5 business days.
How to Start
Existing clients can get more information or activate this solution within our Web Portal or by reaching out to your Account Representative. Discounts are provided for clients of Ship Watchers that are already part of our auditing solution. If you are interested in learning more about how Ship Watchers can help you out with exception shipments, please contact us at any time.
- No Software To Install / Cloud Based
Dedicated Team of Auditors who Know Your Shipping
Reporting, Tools, Support included with Our Solutions
Experienced Auditing with a History of Adjustments
All Carriers (Tracers, Disputes, Damages, Intercepts, etc.)
- Parent Accounts, Child Accounts and Security Level Profiles